Support

VirtueMart Graphics offers 24 / 7 support in a way that is convenient for you. The Support Team will give you quick and professional support providing answers or suggestions for your site development questions.

Live support chat

Welcome to our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get information from Support Chat operators. This service is available 24 hours a day and 7 days a week.

Note: In the event Live Help is at full capacity you will be directed to the Support Ticket System.

» Live Support Chat

Online knowledge base

Our categorized Knowledge base contains extracts from customers' tickets and enquiries and will help you to find an answer to many questions quickly.

» Visit Template Knowledge base

Submit a support ticket

» Submit a support ticket to technical or billing departments

Try before you buy sample template

Download sample website template, sample logo template, sample flash intro template, sample corporate identity package to try your skills before purchasing real product. You can also check for compatibility with any html editor like Dreamweaver, and Expression Web.

» Download sample web template

Frequently asked questions

We recommend you to review our Frequently Asked Questions whether you've already purchased a template or just planning to do so.

» Read FAQ

Terms of use

Please read carefully this section because it contains the information on usage of our templates after the purchase.

» Read Terms of Use

Refund policy

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

» Read Refund Policy

Alternatively, you may contact us by email:

         
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